Shipping policy
Last updated: October 8, 2026
Thank you for shopping with Bahalana. This policy explains our shipping destinations, costs and estimated delivery times.
Shipping destinations
We ship to mainland Spain, the Balearic Islands, mainland Portugal and the following European Union countries: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Romania, Slovakia, Slovenia and Sweden.
We do not ship to the Canary Islands, Ceuta, Melilla, the Azores, Madeira, Malta, Ireland or Cyprus.
Shipping costs
| Destination and shipping option | Cost | Free shipping |
|---|---|---|
| Mainland Spain · Standard | €4.00 | On orders of €35 or more |
| Mainland Spain · Express | €6.00 | Not available |
| Balearic Islands | €9.00 | Not available |
| Mainland Portugal | €4.50 | On orders of €40 or more |
| Other eligible European Union destinations | €15.00 | Not available |
Free shipping on orders of €35 or more applies only to standard shipping to mainland Spain. Express shipping to mainland Spain costs €6.00.
Shipping to mainland Portugal is free on orders of €40 or more. Shipping to the Balearic Islands and other eligible European Union destinations is always charged, regardless of the order value.
The shipping cost for your destination and selected option will be shown at checkout before you complete your order. Free shipping will be applied automatically when the conditions are met.
Estimated delivery times
- Mainland Spain · Standard: between 48 and 96 business hours.
- Mainland Spain · Express: between 24 and 48 business hours.
- Balearic Islands and mainland Portugal: between 24 and 96 business hours.
- Other eligible European Union destinations: delivery times vary by destination. If you need your order by a specific date, please contact us before purchasing to check the estimated delivery time.
Our warehouse is closed on weekends and public holidays. Delivery times are estimates and may be affected by carrier delays, weather or other circumstances outside our control.
Order processing
Orders are prepared as soon as possible during business days. Delivery estimates begin once the order has been handed over to the carrier.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it. Once an order is in transit, we may be unable to change its destination.
Delayed, lost or damaged orders
If your order is delayed, please contact us and we will look into it. If your order is lost or damaged, contact us so that we can review the case with the carrier.
Questions?
Contact our team at bahalanapaid@gmail.com.