Privacy policy

Privacy policy

Data Controller
The company responsible for processing your data under this Privacy Policy is:
GÈNERES DE PUNT CASTELLÀ, S.L. (Trading name: Bahalana)
Tax identification number (NIF): B61846218
Address: Juan de la Cierva, 12 – 08397 PINEDA DE MAR (Barcelona)
Email address: jccastella@jc-castella.com
Website: www.jc-castella.com
Telephone: 937623210
Registered in the Barcelona Mercantile Registry, Volume 31309, Folio 131, Sheet B185261, Entry 1


At GÈNERES DE PUNT CASTELLÀ, S.L., we recognise the importance of protecting your personal information and are committed to handling it responsibly and in accordance with data protection laws.


This Privacy Policy governs all aspects of the processing of data relating to the different users who browse the website or provide their personal data through its various forms.


Personal Data
Personal data means information that identifies you or makes you identifiable. Through the relevant fields on the website, we collect the personal data that users provide to us: first name, surname, email address, telephone number, postal address, town or city, etc., as well as any data voluntarily provided through social networks where the user is registered. In that case, privacy depends on the settings selected by the user and on the terms and conditions of the social network itself.


Visiting the website does not require users to provide any personal data. However, if they do so, their data will be processed lawfully and in accordance at all times with the principles and rights set out in the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of 27 April 2016, and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).


Purposes, retention periods and legal bases for processing:
We process the data provided by users for the following purposes:

  • Responding to requests submitted by users through the website's contact form. We collect and process users' personal data to handle their requests, enquiries or any other submissions made through that form. We retain these data for as long as necessary to fulfil the request and for the period required by law, with a minimum retention period of 3 years.

The legal basis for processing these data is the consent given by the user by selecting the checkbox accepting our Privacy Policy before submitting the request. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

  • Improving your browsing experience on the website. We retain these data until the user withdraws consent to their processing by deleting cookies, and for the period required by law, with a minimum retention period of 3 years.


The legal basis for improving your browsing experience is the consent given by the user when accepting cookies. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

  • Managing our social media accounts and sending you information about our activities and products. We retain these data until the user withdraws consent to their processing, and for the period required by law, with a minimum retention period of 3 years.

The legal basis for managing our social media accounts and sending you information about our activities and news is the consent you give us for these purposes. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

  • Managing competitions and prize draws organised on our website. We collect and process users' personal data to manage their participation in the various prize draws or competitions organised by GÈNERES DE PUNT CASTELLÀ, S.L., and to notify the winners afterwards. We retain these data for the duration of the competition or prize draw and for the subsequent publication period specified in its rules, as well as for the period required by law, with a minimum retention period of 3 years.


The legal basis for processing these data is the consent given by the user by completing the participation form provided for this purpose on the website and selecting the checkbox accepting our Privacy Policy and the specific rules for that competition or prize draw. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

  • Providing training and information to registered website users and, where applicable, taking the necessary steps to allow them to register for, attend or follow courses, seminars, events and any other training, social, informational and/or educational activities in which they are interested and which are offered through the website. We retain these data for the duration of the training activity and for the period required by law, with a minimum retention period of 3 years.

The legal basis for this processing of personal data is the performance of a contract to which the user is a party: that is, maintaining, fulfilling, developing, monitoring and performing the contractual relationship established between you and GÈNERES DE PUNT CASTELLÀ, S.L.

  • Managing bookings and providing accommodation services at our establishment to users through the booking form on our website. The data provided will be retained for the duration of the contractual relationship between the parties and for the period required by law, with a minimum retention period of 3 years.

The legal basis for handling and managing a booking made by the user through the website form is the performance of a contract to which the data subject is a party. If users do not provide their personal data, we cannot manage their booking or provide the requested service.


The processing of your data will be based on our legitimate interest in improving service quality where the user has purchased goods and/or services. Where there is no such contractual relationship, processing will be based on the user's consent obtained in accordance with the legislation in force. Similarly, withdrawing consent to any processing will not affect the lawfulness of processing carried out beforehand.

Disclosure of personal data and international transfers:
Your data will not be disclosed or transferred to third parties except where required by law or to service providers working with the Data Controller who act as data processors.


No international transfers are carried out. If any are to be carried out in the future, you will be informed so that your consent can be obtained.


Updating your data
To help us keep personal data up to date, users must inform us whenever their data change. Otherwise, we cannot be held responsible for their accuracy.


Users warrant that the personal data they provide are truthful and that all information supplied reflects their actual circumstances, is up to date and is accurate. Users undertake to notify us of any changes.

Third-Party Data
If users provide GÈNERES DE PUNT CASTELLÀ, S.L. with data relating to third parties for any purpose, they warrant that they obtained those data lawfully, informed the individuals concerned beforehand, obtained their consent to disclose the data, and that the information provided is accurate and truthful.


Mandatory information
All our forms mark mandatory fields with an asterisk (*). If users do not complete these fields or do not select the checkbox accepting the Privacy Policy, they will not be able to submit the information.


Use of passwords
To access the Private Area, USERS must “Log in” and enter the email address and password created in the registration form, in accordance with the password complexity rules in force on the website at that time.


Users are responsible for safeguarding and keeping confidential any identifiers and/or passwords they selected during registration. They undertake not to share their use with third parties or allow access by unauthorised persons.


Users must also immediately notify the Data Controller of any incident that could allow misuse of their identifiers and/or passwords, such as theft, loss or unauthorised access, so that these can be disabled immediately.


Data subjects' rights:
You have the right to access your data, obtain confirmation of their processing and receive a copy of the personal data being processed. You have the right to update your data, request rectification of inaccurate data, or request erasure when the data are no longer necessary for the purposes for which they were collected. You may request restriction of processing and object to processing by withdrawing your consent, and exercise your right to data portability. You also have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us at Juan de la Cierva, 12 – 08397 PINEDA DE MAR (Barcelona). Email: jccastella@jc-castella.com

If you believe that your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es.

Processing of Minors' Data
Anyone providing data through the forms on this website and consenting to their processing declares that they are over 14 years of age. Access to and use of the website by children under that age is prohibited. If the Data Controller discovers that a child under 14 has provided personal data, we will delete those data. Parents or guardians may also contact GÈNERES DE PUNT CASTELLÀ, S.L. at any time to block the access accounts of minors in their care who registered using a false identity.


Social media
Tools such as Facebook, Twitter, Instagram and other social networks are used to give visibility to and publicise our organisation's activities. These tools store personal data on their respective service providers' servers and are governed by their own privacy policies.

When registering, we recommend reviewing and reading the social network's terms of use and privacy policy, taking into account the different settings available for the privacy level of the user's social media profile.

The Data Controller also reserves the right to remove from its social media accounts any information posted by third parties that breaches the law, encourages unlawful conduct, or contains messages that undermine the dignity of individuals or institutions. It also reserves the right to block or report the profile responsible for these messages.


Use of Cookies:
A cookie is a small file downloaded and stored on a user's computer when they access a website. Among other things, cookies allow the website to store and retrieve information about the user's browsing habits or device. Depending on the information they contain and how the device is used, cookies may be used to recognise the user.


Users can prevent cookies from being created by selecting the corresponding option in their browser settings. You can find more information by reading our Cookie Policy.