Shipping and delivery

Where do we ship?

We ship to mainland Spain, the Balearic Islands, mainland Portugal and the European Union countries listed below.

We do not ship to the Canary Islands, Ceuta, Melilla, the Azores, Madeira, Malta, Ireland, Cyprus or the United Kingdom.

How much does shipping cost?

Free shipping on orders of €35 or more applies only to standard shipping to mainland Spain. If you choose express shipping, the cost is €6.00.

Shipping to mainland Portugal is free on orders of €40 or more. Shipping to the Balearic Islands and other eligible European destinations is always charged, regardless of the order value.

The shipping cost for your destination and selected option will be shown at checkout before you complete your order. Free shipping will be applied automatically when the conditions are met.

When will I receive my order?

• Mainland Spain · Standard: between 48 and 96 business hours.
• Mainland Spain · Express: between 24 and 48 business hours.
• Balearic Islands and mainland Portugal: between 24 and 96 business hours.
• Other eligible European Union destinations: delivery times vary by destination. If you need your order by a specific date, please contact us before purchasing to check the estimated delivery time.

Our warehouse is closed on weekends and public holidays.

Which countries have a €15 shipping rate?

The €15.00 shipping rate applies to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Romania, Slovakia, Slovenia and Sweden.

We do not offer free shipping to these destinations. Malta, Ireland, Cyprus and the United Kingdom are excluded from our shipping destinations.

If your order is delayed, please contact us and we will look into it.