RETURNS & EXCHANGES

RETURNS & EXCHANGES

Exchange/return policy

If you are not satisfied with your purchase, you have 30 business days from the moment you place your order to request an exchange or refund. All products must be returned intact, unworn, with all their original labels and packaging, and adequately protected during shipment. The customer is responsible for the shipping costs generated in the return or exchange.

If it is a refund, you will receive the full amount of the items (shipping cost will not be refunded). We are not responsible for the loss of items during their return.

How do I make an exchange or a return?

Please send us an email with your name, email, order number and the items you want to return.

CONSERVATION

Washing and conservation of my socks

It is VERY IMPORTANT to remove the label without tearing it off, you have to cut the thread with scissors. Wash them inside out in cold water and no bleach to preserve the colors, avoid using the dryer and ironing.